The Future of Commerce Podcast

ERP selection: A playbook for choosing the right system

Episode Summary

Choosing the right ERP system can feel overwhelming, but having a structured selection strategy can make all the difference. In this episode, we break down a playbook for ERP selection, exploring the key phases of choosing the right system—from identifying red flags that signal it’s time for an upgrade, to defining business needs, evaluating vendors, and ensuring seamless integration. We also dive into why ERP decisions must involve every department, how inside-out vs. outside-in business cases shape decision-making, and the critical role of change management in a successful implementation. Tune in to learn how to navigate the complexities of ERP selection and future-proof your business.

Episode Notes

ERP systems are the backbone of modern business operations—but how do you choose the right one? Many companies struggle with disconnected processes, siloed teams, and outdated systems, making ERP selection both a high-stakes investment and a complex decision. Inspired by ERP Selection: A Playbook for Choosing the Right System, this episode breaks down the key phases of ERP selection to help businesses navigate their decision-making process with clarity. From evaluating must-have features and vendor compatibility to ensuring successful change management, we cover everything you need to future-proof your ERP strategy.

What You’ll Learn in This Episode:

1. When Is It Time for a New ERP? Key Red Flags

• Signs your business has outgrown its current system—from excessive spreadsheets to lack of inventory visibility.
• How fragmented processes create inefficiencies across departments.

2. Laying the Groundwork: Building a Strong Business Case

• Why ERP selection should involve input from all departments, not just IT.
• Inside-out vs. outside-in perspectives: balancing internal efficiency with competitive market advantages.

3. Scoring and Rating ERP Systems: Choosing the Right Fit

• How to compare ERP vendors and systems using a structured evaluation framework.
• Why seamless integration with existing tools is a non-negotiable factor.
• The role of APIs, automation, and real-time data sharing in ERP success.

4. Change Management: Ensuring a Smooth Transition

• Why ERP implementation is as much about people as it is about technology.
• How to prepare employees for the transition and drive company-wide adoption.

Key Takeaways:

• Disconnected processes signal it’s time for an ERP upgrade—efficiency depends on real-time visibility.
• Business-wide involvement in ERP selection ensures adoption and maximizes ROI.
• Vendor selection is about more than just software—support, integration, and industry expertise matter.
• Change management is critical—successful implementation requires training, communication, and clear transition strategies.

Subscribe to our podcast for expert insights on digital transformation, ERP systems, and business efficiency. Visit The Future of Commerce for in-depth research and strategies on how businesses can optimize operations with the right technology. Share this episode with business leaders, IT decision-makers, and anyone involved in ERP selection.