When COVID-19 began, there was a discussion about the humanitarian and business impacts. Back then, the world was still divided between downplaying the crisis and creating excessive panic. Now the impact is undisputed, and from a supply chain perspective, all of this adds up to a host of new challenges. David Valejo, VP of Digital Business Planning at SAP joins to discuss the origin of COVID-19 related supply chain challenges, and solutions moving forward. Presented by The Future of Customer Engagement and Experience, where you can find our section of information dedicated to leadership, data, and current news around COVID-19.